Kaitlin472
2 Contributions
everything is lovely
everything is lovely
Wade Dean
2 Contributions
I found the response to my enquiries…
I found the response to my enquiries were handled in a most efficient way and all my problems were resovled in a very short time
Jordan259
2 Contributions
very easy to deal with
very easy to deal with, great customer service
Avery Moore
2 Contributions
Helpful Customer Service
Called with regards to accessing my account. Very helpful and sorted with ease
Veterans Lottery member
Joined as a result of participating in the Veterans Lottery although I did have a problem completing my membership enrolment.
However, despite some email confusion, the process was completed and now looking forward to using my membership in the coming days/weeks.
Very helpful emails from staff
Very helpful emails from staff.
Normal renewal system doesn't allow for 'none smartphone ' owning luddites.
Staff helped admirably, very friendly .
Thank you
After some confusion
After some confusion, having changed my credit card, in trying to renew my long standing membership I took out a new membership which arrived very quickly.
Rosalyn F507
3 Contributions
Email correspondence
The person I spoke to was very clear in her response and I managed to get what needed incredibly quickly.
Maria R416
1 Contribution
Great but need more choice at weekends.
Great but need more choice at weekends.
Danielle D530
4 Contributions
Great experience dealing with Gourmet
Great experience dealing with Gourmet. Had a very helpful lady named Sarah who sorted out so my queries for me Very efficiently.
Received wonderful service.
Received wonderful service.
Martha122
3 Contributions
Happy customer
I was having problems logging in,Sarah sorted out for me,she kept me informed
So big thank you to Sarah
Jerome G043
2 Contributions
Excellent response
Excellent response, very helpful would not hesitate to contact you again, matter completed really swiftly, thanks again
The service I received from Sarah was…
The service I received from Sarah was second to non, if only there were more Sarah's working in customer service departments of other companies.
Thank you Sarah,
Sanders562
2 Contributions
Needed to renew Gourmet card
Needed to renew Gourmet card but renewal date was just a few days after new credit card. No telephone links with Gourmet Society were operational. All carried out successfully by email.